Privacy Policy

This privacy notice for Lumiseek ('Company', 'we', 'us', or 'our',), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:

  • Visit our website at http://www.lumiseek.com, or any website of ours that links to this privacy notice.
  • Download and use our mobile application (Lumiseek), or any other application of ours that links to this privacy notice.
  • Engage with us in other related ways, including any sales, marketing, or events.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the website after the date such revised Privacy Policy is posted.

Scope

This Privacy Policy applies to Lumiseek’s web application through which we principally deliver the Services. This Privacy Policy applies to both individuals and organizations (“Customer”). If you do not wish to have your personal information collected, used, and disclosed in accordance with this policy, you should not access or use the Services or Website.

In addition, a separate agreement governs delivery, access and use of the Services ( the “ Customer Terms of Service ”), including the processing of any messages, files or other content submitted through Services accounts (collectively, “Customer Data”). The organization (e.g., your employer or another entity or person) that entered into the Terms of Service (“Organization”) controls the scope of Services (their “Account”) and any associated Organization Data. If you have any questions about specific settings within your Account relating to privacy or otherwise, please contact the Organization whose Account you use. You can check https://lumiseek.com for contact information of your Account owner(s) and administrator(s). If you have received an invitation to join an Account but have not yet set up your user account, you should request assistance from the Organization that sent the invitation.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short:We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You:The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Job titles
  • Usernames
  • Passwords
  • Mailing addresses
  • Contact or authentication data
  • Usage Data

Sensitive Information and Usage data: When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

  • Services Metadata. When an Authorized User interacts with the Services, metadata is generated that provides additional information about the way Authorized Users use the Services. For example, Lumiseek logs your activity and other Authorized Users and Accounts and the features and content you interact with, the types of files shared and what Third Party Services are used (if any).
  • Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Website or Services and record it in log files. This log data may include the Internet Protocol (IP) address of your device used to access the Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data.
  • Device information. Lumiseek collects information about devices accessing the Services, including type of device, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.
  • Geolocation information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. We receive information from you, your Organization and other third-parties that indicates or could be used to indicate your approximate location such as a business address submitted by your employer, or an IP address received from your browser or device. If you wish to change our access or permissions, you may do so in your device's settings.
  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's camera, storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

    • All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    2. HOW DO WE PROCESS YOUR INFORMATION?

    In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  •  To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
  •  To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
  •  To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
  •  To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  •  To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
  •  To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user.
  •  To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

    • 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

    In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

    If you are located in the EU or UK, this section applies to you.

    The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent.We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more.

  • Performance of a Contract.We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

  • Legal Obligations.We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

  • Vital Interests.We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

    • In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

    4. HOW WE USE INFORMATION

    In short:We use Customer Data and Other Information to operate our business, including in providing and operating our Services and Website and as set forth in this Privacy Policy.

    Lumiseek uses Other Information:

  •  To provide, update, maintain and protect our Services, Website and business. This includes use of Other Information to support delivery of the Services under a Customer Terms of Service, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities or at an Authorized User’s request.
  •  As required by applicable law, legal process or regulation.
  •  To communicate with you by responding to your requests, comments and questions. If you contact us, we may use your Other Information to respond.
  •  To develop and provide search, learning and productivity tools and additional features. Lumiseek tries to make the Services as useful as possible for specific Accounts and Authorized Users.
  •  To send emails and other communications. We may send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services, our Services offerings, and important Services-related notices, such as security and fraud notices. These communications are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about Lumiseek. These are marketing messages so you can control whether you receive them.
  •  For billing, account management and other administrative matters. Lumiseek may need to contact you for invoicing, account management and similar reasons and we use account data to administer accounts and keep track of billing and payments.
  •  To investigate and help prevent security issues and abuse.

    • If information is aggregated or de-identified so it is no longer reasonably associated with an identified or identifiable natural person or Organization, Lumiseek may use it for any business purpose. To the extent Information is associated with an identified or reasonably identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Personal Data.”

    5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

    In Short: We may share information in specific situations described in this section and/or with the following third parties.

  • Performing Our Obligations Under the Customer Terms of Service.  Lumiseek will share and disclose Customer Data in performing our obligations under the Customer Terms of Service and Customer’s use of Services functionality and settings and in compliance with applicable law and legal process.

  • Displaying the Services. Authorized Users’ names, titles, and associated organizations may be viewable by all Authorized Users (across all Customers). More specific information such as email, detailed profile, resume, etc. may be shared with other Authorized Users in specific forums, groups, subgroups with your permission. Information provided to populate organization profiles such as business, technology, research related details and strategic goals of the business will be viewable by all authorized users on the platform. Sensitive and confidential information should not be included in organizational profiles and only be shared with Authorized Users in specific forums, groups, subgroups with your permission.

  • Collaborating with Others. The Services provide different ways for Authorized Users connecting with their and other Accounts to collaborate. Information, such as an Authorized User’s profile Information, may be shared, subject to the policies and practices of the other Account(s) with the end-users’ permission

  • Customer Access. Owners, administrators, Authorized Users and other Customer representatives and personnel may be able to access, modify or restrict access to Information. This may include, for example, your employer using Services features to export logs of Account activity, or accessing or modifying your profile details.

  • Corporate Affiliates. Lumiseek may share Information with its corporate affiliates, parents and/or subsidiaries as required to create a customized solution for our end users and organizations.

  • During a Change to Lumiseek’s Business.If Lumiseek engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Lumiseek’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Information may be shared or transferred, subject to standard confidentiality arrangements.

  • Aggregated or De-identified Data. We may disclose or use Information that has been aggregated across our Customers and that does not identify any particular Customer or any natural person for any purpose. For example, we may share such aggregated or de-identified Information with partners and Customers for business or research purposes, such as providing industry and sector-specific trends and other business intelligence.

  • To Comply with Laws. If we receive a request for information, we may disclose Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.

  • To enforce our rights, prevent fraud, and for safety. To protect and defend the rights, property or safety of Lumiseek or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.

  • With Consent. Lumiseek may share Information with third parties when we have consent to do so.

  • Third Party Service Providers and Partners. We may engage third party companies or individuals as service providers or business partners to process Information and support our business. These third parties may, for example, provide virtual computing and storage services.
    • The third parties we may share personal information with are as follows:

    • Access to third-party accounts

    This type of service allows this Application to access Data from your account on a third-party service and perform actions with it.

    These services are not activated automatically, but require explicit authorization by the User.

    Google Drive account access (Google LLC)
    This service allows this Application to connect with the User's account on Google Drive, provided by Google LLC.

    • Personal Data processed: device information; email address; first name; last name.
    • Place of processing: United States, EU – Privacy Policy.
    • Category of personal information collected according to CCPA: identifiers; internet information.
    • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Calendar widget (Google LLC)
    Google Calendar widget is a calendar content visualization service provided by Google LLC that allows this Application to incorporate content of this kind on its pages.

    • Personal Data processed: Trackers; Usage Data.
    • Place of processing: United States, EU – Privacy Policy
    • Category of personal information collected according to CCPA: internet information.
    • Registration and authentication

    By registering or authenticating, Users allow this Application to identify them and give them access to dedicated services.
    Depending on what is described below, third parties may provide registration and authentication services. In this case, this Application will be able to access some Data, stored by these third-party services, for registration or identification purposes.
    Some of the services listed below may also collect Personal Data for targeting and profiling purposes; to find out more, please refer to the description of each service.

    Google OAuth (Google LLC)
    Google OAuth is a registration and authentication service provided by Google LLC and is connected to the Google network.

    • Personal Data processed: various types of Data as specified in the privacy policy of the service.
    • Place of processing: United States, EU – Privacy Policy
    • Category of personal information collected according to CCPA: internet information.
    • Invoice and Billing

    Stripe

    We also may need to share your personal information in the following situations:

    • Business Transfers.

    We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    • When we use Google Maps Platform APIs.

    We may share your information with certain Google Maps Platform APIs (e.g. Google Maps API, Places API). To find out more about Google’s Privacy Policy, please refer to this link. We obtain and store on your device ('cache') your location. You may revoke your consent anytime by contacting us at the contact details provided at the end of this document.

    • Other Users.

    When you share personal information (for example, by posting comments, contributions, or other content to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and may be publicly made available outside the Services in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services, and view your profile.

    6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

    Lumiseek uses cookies and similar technologies in our Website and Services that help us collect Other Information. The Website and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Website and Services.

    We use cookies to do a number of things such as remember your preferences, allow you to log into your member profile, and analyze your web page visits and activity to help us improve our offerings. Cookies do not themselves store information that identifies you, but they are often used in a manner that they can be associated with you.

    Here are the types of cookies you will encounter in using our Website:
    Strictly Necessary - these are required by our Website to perform certain functions such as allowing you to log in to your member profile or make online purchases;

    Functional – these help to improve your experience by doing things like remembering certain preferences you have set;

    Managing Cookies
    Most Internet browser settings will allow you to accept, reject, delete and otherwise manage cookies.

    7. HOW LONG DO WE KEEP YOUR INFORMATION?

    In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than six (6) months past the termination of the user's account.

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    8. HOW DO WE KEEP YOUR INFORMATION SAFE?

    In Short: We aim to protect your personal information through a system of organizational and technical security measures.

    We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

    9. DO WE COLLECT INFORMATION FROM MINORS?

    In Short: We do not knowingly collect data from or market to children under 18 years of age.

    We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at info@lumiseek.com

    10. INTERNATIONAL DATA TRANSFERS.

    Lumiseek has its sister company (VCR Park) in India. Information we collect from you in other countries will be transferred to and processed in the United States and India, although certain of our service providers may then access the information from outside those countries. We endeavor to apply suitable safeguards to protect the privacy and security of your personal information consistent with the practices described in this Privacy Notice.

    11. YOUR CHOICES

    You may avoid our collection and use of manually submitted Personal Data by not providing it to us, although this may prevent us from providing Services you request or purchase.

    You may unsubscribe from our email marketing communications by following the instructions or unsubscribe mechanism in the e-mail message or by contacting us at the contact information below. Note, if you choose to opt out of marketing communications, we may still communicate with you regarding non-marketing transactional or administrative related purposes.

    To the extent provided by the law of your jurisdiction, you may have the right to access or correct the Personal Data we maintain about you and, in some cases, you may require that we delete the information, or object to or request that we restrict our processing of the information. You can access, correct, and delete your profile information through profile settings on our Website, although we require that certain minimal member information be provided and kept up to date in order to use the Services. Other such requests may be directed to us at the contact information below.

    CONTACTING LUMISEEK

    Please also feel free to contact Lumiseek if you have any questions about this Privacy Policy or Lumiseek’s privacy practices, or if you are seeking to exercise any of your legal data protection rights. You may contact us at info@Lumiseek.com or at our mailing address below:

    Anchorage, Plot No. 9&12 Layout vide TP No. 9/74
    Survey No. 119, Krishna Nagar, Maharani Peta,
    Visakhapatnam, AP 530002, India.